Not anymore you’re not. Today we released a little set of patches for Kayako SupportSuite that will allow you to send ticket alerts, and any other alert that Kayako supports through Google Talk, XMPP, Jabber whatever you want to call it. The modification is free, and easy to install with our handy documentation. What are [...]
Many of us need to run Support Software to keep on top of client needs and requests, as well as remove some of the burden from our support staff. Because of this need, we are using Kayako SupportSuite for our helpdesk application. While setting it up, we noticed that the latest release has a little [...]
Gone are the days of tedious console only configuration of Nagios. While it’s an excellent system monitoring tool, it can be a little daunting to configure and setup. Not to mention editing 5 or 6 configuration files when adding one host. In April 2008, Nagios Administrator was released, which promises to deliver an easy to [...]
You may have some difficulty with Ubuntu Server and VMWare Tools. Here’s how we got it working in the end: start vm # sudo mount /cdrom # cd /cdrom # cp *.tgz /tmp # cd /tmp # apt-get install build-essentials # apt-get install linux-headers-`uname -r` # tar xzvf vmtools<yourversion.tgz> # cd vmtools<yourver> # perl vmware-install.pl [...]
I don’t usually win things, so I figured I’d post here to gloat a bit :p I’ve been following Free Money Finance Blog for a while now, and have been entering their give-away contests for at least a month now. Turns out that it paid off. I won a copy of Quicken Premier 2008! Here’s [...]
I noticed yesterday that there was a new Notepad2 release. If you’re not aware, notepad2 is a fantastic replacement for the regular notepad that comes with your windows installation. Check out notepad2 here. In the past it’s been a bit of a pain in the ass to replace notepad with notepad2 on your windows xp [...]
