Today we released a little set of patches for Kayako SupportSuite that will allow you to send ticket alerts, and any other alert that Kayako supports through Google Talk, XMPP, Jabber whatever you want to call it.

The modification is free, and easy to install with our handy documentation.

What are you waiting for? Download it from Flewid’s software page and send us your feedback!

stsadm –o addsolution –filename AbsenceVacationSchedule.wsp
stsadm -o deploysolution -name AbsenceVacationSchedule.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename BudgetingTrackingMultipleProjects.wsp
stsadm –o deploysolution –name BudgetingTrackingMultipleProjects.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename BugDatabase.wsp
stsadm –o deploysolution –name BugDatabase.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename CallCenter.wsp
stsadm –o deploysolution –name CallCenter.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename ChangeRequest.wsp
stsadm –o deploysolution –name ChangeRequest.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename ComplianceProcessSupport.wsp
stsadm –o deploysolution –name ComplianceProcessSupport.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename ContactsManagement.wsp
stsadm –o deploysolution –name ContactsManagement.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename DocumentLibraryReview.wsp
stsadm –o deploysolution –name DocumentLibraryReview.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename EventPlanning.wsp
stsadm –o deploysolution –name EventPlanning.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename ExpenseReimbursementApproval.wsp
stsadm –o deploysolution –name ExpenseReimbursementApproval.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename HelpDesk.wsp
stsadm –o deploysolution –name HelpDesk.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename InventoryTracking.wsp
stsadm –o deploysolution –name InventoryTracking.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename ITTeamWorkspace.wsp
stsadm –o deploysolution –name ITTeamWorkspace.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename JobRequisition.wsp
stsadm –o deploysolution –name JobRequisition.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename KnowledgeBase.wsp
stsadm –o deploysolution –name KnowledgeBase.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename LendingLibrary.wsp
stsadm –o deploysolution –name LendingLibrary.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename PhysicalAssetTracking.wsp
stsadm –o deploysolution –name PhysicalAssetTracking.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename ProjectTrackingWorkspace.wsp
stsadm –o deploysolution –name ProjectTrackingWorkspace.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename RoomEquipmentReservations.wsp
stsadm –o deploysolution –name RoomEquipmentReservations.wsp -allowgacdeployment -immediate

stsadm –o addsolution –filename SalesLeadPipeline.wsp
stsadm –o deploysolution –name SalesLeadPipeline.wsp -allowgacdeployment -immediate

stsadm -o execadmsvcjobs

We were tired of their lame editor, so we decided to add TinyMCE into our installed version, both for ease of client use, and internal use.

The instructions are very simple.

1. Go to ProjectPier, grab the latest version (or svn)

2. Install ProjectPier as you would normally

3. Install any custom patches or addons to project pier.

4. Download TinyMCE

5. Uncompress TinyMCE, and enter the newly extracted directory. You will see a javascript directory. Rename this to tiny_mce.

6. Copy your newly renamed “tiny_mce” directory to the root of your ProjectPier installation.

# cp -R tiny_mce /var/www/yoursite/htdocs/projectpier/

7. Now, this is the only “complicated” part. Go into your ProjectPier installation directory, and then enter the applications directory. Like this.

# cd /var/www/yoursite/htdocs/projectpier/
# cd application
# cd layouts

8. Now you’re going to want to edit three files

# nano administration.php dashboard.php project_website.php

9. Now in these files, you’re going to want to add the include for tiny_mce. Add the following code after the last “add_javascript_to_page” line at the top of each file and then you are done.

<?php echo add_javascript_to_page(‘dropdown.js’) ?>
<script language=”javascript” type=”text/javascript” src=”http://www.yoursite.com/projectpier/tiny_mce/tiny_mce.js”></script>
<script language=”javascript” type=”text/javascript”>
tinyMCE.init({
force_p_newlines: “false”,
forced_root_block : ”,
theme : “advanced”,
mode : “textareas”
});
</script>

10. That’s It! You are finished adding TinyMCE to your Project Management Installation! It should look something like this.

Enjoy!