Howto Setup Emergency Queues with Separate Outbound PRI channel using FreePBX and Ring Groups.
One of our clients recently had a question about his system using FreePBX 2.5.1 and Asterisk 1.4 regarding using specific lines to reach staff.
He runs a support queue for his company. During the day he has a regular IVR with Call queues enabled to handle customer calls and direct them to the appropriate staff member [...]