Archive for July, 2008



Setting up Split-Split DNS with Windows SBS 2003 DNS Services, easily.

Have you ever wondered how you could access your external hostnames, internal to your network connected via wifi, mobile devices or just plain old desktops? Today we found out we needed to. Our mobile devices require the use of external hostnames to sync data against. And it’s nice being able to use our external hostname [...]

Custom Computer Desk finally Arrived. Built it last night!

I finally got my new desk today. I custom built it from TableLegsOnline.com. They were very helpful, and even gave me a full refund for one of the legs that got slightly dinged during shipment.
Here’s a picture of the fancyness…

It’s large, has a turqouise translucent trim, and is abour 1.25″ thick, with a weight capacity [...]

Missing out on free Jabber/Google Talk Notifications from your Kayako Installation?

Not anymore you’re not.
Today we released a little set of patches for Kayako SupportSuite that will allow you to send ticket alerts, and any other alert that Kayako supports through Google Talk, XMPP, Jabber whatever you want to call it.
The modification is free, and easy to install with our handy documentation.
What are you waiting for? [...]